A New Standard of Incident Response
September 18, 2021
Integrating all the relevant incident related systems (including ticketing, alerting, messaging, chat, and more). Providing a unified management, communication, and documentation interface – the Exigence Situation Room, which is accessible to the MSP’s clients, per MSP discretion. Automating complex incident workflows and orchestration.
Presenters will explain how a New Standard of Incident Response helps:
- Coordinating all stakeholders and systems
- Managing complex processes from trigger to resolution
- Simplifying reporting, documentation, and the post-mortem